Both Mark and Cameron are the very best!! We had our house done 7 years ago by them and didnt know we could get free inspections every year if we wanted to. Cameron came out today and treated one area. I have recommended them to other people and they love them also. Their fees are reasonable and they are very honest.
We are very happy with Mark. One year ago when there was signs of termites in our home, we called Mark. The quote was very reasonable, so we decided to go with him. He is very professional, thoroughly inspected our house. Today, we just did one year inspection. The good news is there is no sign termite in our house. Unfortunately, there is a sign of termite in one of the board in our fence, but Mark treated it right away, I am pretty sure they will go away just like before. We Highly recommended his service. The orange oil treatment smell nice too.
I used these guys over two years ago to fix two termite infestations. They were really professional about the whole transaction. Included with the treatment was a 2-year guarantee. They came out twice in those two year to inspect, as promised. Six months later, I discovered pellets that I guessed were from termites. They came out and inspected again. They were not termites, and they did not require treatment. Best of all, they said "we did no more than inspect, so we're not going to charge you"!
Excellent customer service provided by Mark and his team! Even after a little over two years, Mark came to treat the exact same spot that has termites again without any additional cost to us. His team even went up the attic to look for the source and treated an additional spot in the attic.
We had another termite company come over and do a quick glance at our home and immediately conclude that we needed a $650 treatment, so we called Mark at Bay Area Termite based on these solid yelp reviews and he came over and did a very through evaluation, going under the house in to the crawlspace and in to the attic and concluded that there was no evidence of termites! He had the integrity, honesty and ethics of not charging me for something that I didn't needed and because of that trustworthiness I will keep calling him and referring him to anyone that needs termite inspection (free of charge!).
I am still in shock!! After seeing signs of possible termites on my front porch I called Bay Area Termite, They set up an appt at my convenience, showed up on time, Mark did a complete inspection of my house, including crawling around, under, and over it. He spent a good hour checking everywhere. Told me termite confined to just wood on porch and I just needed to replace some boards. I said "Great, how much do I owe you". He said."No charge, the inspection is free". In this day of overpricing and people selling what you don't need, it is great to find and honest company to deal with. I will be calling Mark back if I need any type of pest control!!!